Setting SMART Objectives
5 Minutes
Take 5
General
Conflict Resolution (Law)
35 Minutes
Full course
Law
This course will help you learn to manage and prevent conflict at work.
Description
Unresolved conflict is a major driver of work-related stress. Conflict can result in negative feelings and behaviours that can significantly affect individuals, teams and organisations. However, it is possible to turn conflict into something positive if it is well-managed and resolved well. This course will help you learn to manage and prevent conflict at work.
Course Objectives
- What conflict is, the different stages of conflict, and what causes conflict.
- What emotional intelligence is.
- Different techniques to help you reflect on conflict and manage your emotions.
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This is a trial version of the course Conflict Resolution (Law). Please note, we do not offer certificates for trial course completions.
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