Inclusive Language and Communication
15 Minutes
Short course
General
Giving Useful Feedback
5 Minutes
Take 5
General
In this course, managers learn how to apply principles to help give useful feedback.
Description
Effective feedback is a powerful tool which enables managers, peers, or business-to-business customers to communicate whether their needs and expectations are being met, develop others' skills and confidence and affirm their organisation's values. In this course you'll apply principles which will help you give useful feedback, whether it's positive or corrective, and move the conversation on to future improvements.
Course Objectives
- Employ a range of skills to give useful feedback more effectively
- Understand the value of good feedback
- Understand the different kinds of feedback managers need to provide
- Understand the different contexts in which feedback needs to be given
- Appreciate the role of useful feedback in performance management
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This is a trial version of the course Giving Useful Feedback. Please note, we do not offer certificates for trial course completions.
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